About the role#
The Student Success Coach provides holistic guidance to a caseload of undergraduate students at Hartwick College. This full-time, 11-month position focuses on supporting the social, emotional, and intellectual growth of first- and second-year students as they transition to college. The coach works closely with faculty and staff to assist with registration advising and provides targeted support for academically at-risk students, including those in the Academic Rebound Program.
What you'll do#
- Provide coaching to a caseload of probation students and assist with the coordination of coaching for the Academic Rebound program.
- Conduct outreach and intervention for at-risk students, managing support for those identified through early alerts and grade reports.
- Coordinate regular communications, meetings, and status updates regarding student development, including major exploration, course planning, and campus engagement.
- Assist with Tutoring and other Success Center programming, including group tutoring and collaborative advising events.
- Participate on assigned committees and major campus events such as Welcome Weekend, True Blue Weekend, and Commencement.
- Serve as a primary contact person, maintaining awareness of campus life, curricula, and student services to assist students effectively.
What you'll need#
- A Bachelor’s degree from an accredited college or university.
- 3 or more years of highly participatory, successful student support experience in higher education.
- Exceptional interpersonal and communication skills, both verbal and written.
- Knowledge of student development theories and advising best practices.
- Demonstrated excellence in planning, organizing work, and maintaining records.
- Proficiency with MS Word, Excel, Google Mail, and database software.
- Ability to work effectively with diverse populations and maintain confidentiality.
Location & details#
- Location: Oneonta, New York.
- Modality: On-site.
- Employment Type: Full-time.
- Term: Rolling.
