About the role#
The Student Success Coach provides holistic guidance and support to a caseload of undergraduate students at Hartwick College. This full-time, 11-month position focuses on supporting students through their transition to college, assisting with academic planning, and fostering social, emotional, and intellectual growth. The coach acts as a primary contact for students and works closely with faculty and staff to support registration and academic achievement.
What you'll do#
- Provide coaching to a caseload of probation students and assist with the coordination of coaching for the Academic Rebound Program.
- Conduct outreach and intervention for at-risk students, including managing support for those identified through early alerts.
- Coordinate regular communications, meetings, and status updates regarding student development, including major exploration, course planning, and campus engagement.
- Assist with Tutoring and other Success Center programming, such as group tutoring and community building workshops.
- Participate on assigned committees and major campus events, including Welcome Weekend, True Blue Weekend, and Commencement.
- Maintain awareness of campus life, including curricula, calendars, and student services, to serve as a primary resource for students.
What you'll need#
- Bachelor’s degree from an accredited college or university.
- 3 or more years of successful student support experience in higher education.
- Exceptional interpersonal and communication skills, both verbal and written.
- Knowledge of student development theories and advising best practices.
- Demonstrated excellence in planning, organizing work, and maintaining records.
- Ability to work both independently and collaboratively while maintaining confidentiality.
- Proficiency with MS Word, Excel, Google Mail, and database software.
Location & details#
- Location: Oneonta, New York.
- Modality: On-site.
- Term: Rolling.
- Position Type: Full-time, 11-month contract.
- Compensation: $57,600.
About Hartwick College
Hartwick College is a higher education institution based in Oneonta, New York. Founded in 1797, the college maintains a staff of 201 to 500 employees. The school focuses on academic preparation through programs like FlightPath. Students engage in research, clinical work, and internships to build professional skills.
How to get in at Hartwick College
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