About the role#
The Psychiatric Office Assistant Internship provides foundational exposure to medical office operations within a behavioral and mental health setting. This program is designed for individuals seeking to enter the healthcare field or those without prior medical experience. Participants receive hands-on training and mentorship, culminating in a Certificate of Completion upon finishing 600 hours of service. This is a voluntary, unpaid internship.
What you'll do#
Under supervision, you will learn and perform the following tasks:
- Manage patient check-in and check-out procedures.
- Handle professional phone etiquette and patient scheduling.
- Use the MEDENT Electronic Health Record system.
- Maintain patient flow and the waiting area.
- Perform front desk duties including faxing, copying, and filing.
- Learn general medical terminology and the basics of psychiatric services.
- Gain an introduction to insurance billing and coding.
- Apply standards for HIPAA compliance and patient privacy.
- Practice professionalism, discretion, and confidentiality.
What you'll need#
- You must be at least 18 years old.
- You must be a High School graduate.
- No prior healthcare or office experience is required.
- You must be able to commit to a consistent schedule.
- You must pass a basic screening, such as a background check.
- You should be motivated to gain healthcare experience for career development.
Location & details#
- Location: Tallahassee, Florida.
- Work Modality: On-site.
- Schedule: Flexible, with a minimum of 20 hours per week and 10-hour shifts.
- Program Duration: 3 to 6 months, totaling 600 hours.
- Policy: This position is subject to a drug-free workplace policy, including pre-joining and random drug screenings.
About Harmony United Psychiatric Care
Harmony United Psychiatric Care provides mental health services to children, adolescents, and adults across Florida. The organization operates through a network of over 30 clinic locations and telehealth platforms. Its clinical team includes psychiatrists, psychologists, and therapists who offer services such as medication management and neuropsychological testing. Founded in 2014, the company is based in Winter Garden and employs 67 people.
How to get in at Harmony United Psychiatric Care
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