About the role#
This internship provides hands-on training in medical office operations within a mental health setting. It is a voluntary, unpaid program designed for individuals looking to start a career in healthcare. Participants receive mentorship and a Certificate of Completion after finishing 600 hours of service.
What you'll do#
- Perform front desk tasks including phone etiquette, scheduling, faxing, copying, and filing.
- Manage patient check-in and check-out procedures.
- Oversee patient flow and the waiting area.
- Learn to use the MEDENT Electronic Health Record system.
- Gain knowledge of medical terminology, psychiatric services, and basic insurance billing.
- Maintain strict HIPAA compliance, patient privacy, and professional discretion.
What you'll need#
- You must be at least 18 years old and a high school graduate.
- No prior healthcare or office experience is required.
- You must commit to a consistent schedule of at least 20 hours per week, including 10-hour days.
- You must pass a background check and a drug screening.
- A willingness to follow a drug-free workplace policy is required.
Location & details#
- Location: Jacksonville, Florida.
- Modality: On-site.
- Term: Rolling.
- Duration: 3 to 6 months (600 hours total).
About Harmony United Psychiatric Care
Harmony United Psychiatric Care provides mental health services to children, adolescents, and adults across Florida. The organization operates through a network of over 30 clinic locations and telehealth platforms. Its clinical team includes psychiatrists, psychologists, and therapists who offer services such as medication management and neuropsychological testing. Founded in 2014, the company is based in Winter Garden and employs 67 people.
How to get in at Harmony United Psychiatric Care
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