About the role#
As a Patient Office Assistant Intern, you will support the daily operations of our Federally Qualified Health Center in Harlem. This role involves direct patient interaction, administrative support, and clinic coordination. You will gain hands-on experience in a healthcare setting while completing 90 hours of service.
What you'll do#
- Manage patient intake, registration, and scheduling.
- Verify insurance coverage, assess fees, and handle payments.
- Maintain electronic medical records and ensure data accuracy.
- Assist patients with forms, medical coverage questions, and prior authorizations.
- Coordinate with clinical staff through daily huddles and schedule management.
- Handle patient inquiries, complaints, and follow-up communications.
- Support clinic administrative tasks like fax distribution, reporting, and record archiving.
- Promote patient portal enrollment and health resource services.
What you'll need#
- Strong customer service skills and professional communication habits.
- Proficiency with basic computer software including Microsoft Word, Excel, and Outlook.
- Ability to perform accurate data entry and handle basic office equipment.
- Strong organizational skills with attention to detail.
- Ability to calculate figures such as discounts and percentages.
- Physical ability to lift or move over 50 pounds and maintain a full range of motion, including standing or walking for extended periods.
- A certificate in a healthcare discipline, such as medical office assistant or billing, is preferred.
- Experience with electronic medical records, specifically eClinicalWorks or Dentrix, is preferred.
- Bilingual skills in English/Spanish or English/French are a plus.
Location & details#
- Location: New York, NY
- Modality: On-site
- Employment: Full-time intern
- Status: Paid internship
About Harlem United
Harlem United is a non-profit organization founded in 1988 in New York. The organization focuses on health equity and provides services to medically underserved communities of color. Its operations span four areas including health services, housing, harm reduction, and supportive services. The organization employs 352 people and maintains community health centers.
How to get in at Harlem United
Applying early to Harlem United gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can be among the first to apply before the pile grows. Getting your materials in early ensures your profile is seen while the hiring team is still building their candidate pool. You can reach out directly to the recruiters behind these roles to ask about the position or a referral, which often improves your response rate. Intern Insider surfaces these contacts for you, helping you move beyond the standard application queue. Connecting with the right person at Harlem United shows you have done your homework and are serious about their mission.
