About the role#
Five Star Bank offers a Summer Associate program for students interested in a career in financial services. As a Mortgage Summer Associate, you will support the mortgage team by assisting with loan processing, document review, customer service, and compliance. You will also contribute to sales initiatives through lead generation, client outreach, and relationship building. This position provides hands-on experience across the mortgage lending lifecycle in a community banking environment.
What you'll do#
- Assist with mortgage loan application processing, including document collection and verification.
- Generate mortgage leads through client outreach, community engagement, and referral follow-ups.
- Support the sales team in promoting loan products and building relationships with prospective borrowers.
- Review loan files to ensure compliance with internal policies and regulatory requirements.
- Coordinate communication between borrowers, loan officers, and underwriting teams.
- Prepare loan disclosures and closing documentation.
- Manage pipelines and track loan status updates.
- Participate in quality control and audit activities.
- Support special projects to improve mortgage operations and the customer experience.
What you'll need#
- Currently pursuing a degree in Business, Finance, or a related field, with junior-level standing or higher preferred.
- Ability to work 40 hours per week.
- At least 1 year of involvement in clubs, volunteerism, or other activities outside the classroom.
- Proficiency in Microsoft Excel.
- Strong analytical, problem-solving, and communication skills.
- A collaborative mindset, attention to detail, and a desire to learn.
- Eagerness to build skills in mortgage sales, client relationship management, and real estate financing.
Location & details#
- Location: Buffalo, New York.
- Term: Summer 2027.
- Work Modality: Hybrid.
- Compensation: 18 USD per hour.
- Employment Type: Full-time, seasonal.
- Note: Occasional travel within the corporate footprint, including Rochester, is required.
About Five Star Bank
Five Star Bank is a public financial institution founded in 1817. It provides commercial and consumer banking, lending, and investment services to individuals and businesses. The company operates across Western and Central New York and maintains a commercial loan production office in the Mid-Atlantic region. It employs approximately 760 people and functions as a subsidiary of Financial Institutions, Inc.
How to get in at Five Star Bank
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