About the role#
First Bank & Trust is hiring an IT Services Intern to support our technology and corporate operations. This is a part-time, paid position that offers experience in systems maintenance, project support, and user assistance. You will work on-site in either Brookings or Sioux Falls, South Dakota.
What you'll do#
- Monitor, triage, and resolve incoming change control requests and support questions via phone and ticketing systems.
- Provide hardware, software, and application support to internal users to resolve PC and network issues.
- Collaborate with users to design, develop, and maintain systems that support business operations.
- Evaluate business processes to identify workflow issues and recommend improvements.
- Assist with research and implementation of solutions that meet departmental and compliance needs.
- Create and update departmental procedures.
- Participate in service desk support rotations.
- Adhere to company policies and mandatory compliance training.
What you'll need#
- A high school diploma and current enrollment in a higher education degree program.
- Preferred fields of study include Computer Science, Computer Engineering, Cybersecurity, or Business Administration.
- Strong communication, organizational, and analytical skills.
- Technical writing ability.
- Ability to manage multiple tasks while meeting deadlines.
- Capacity to exercise confidentiality and discretionary judgment.
Location & details#
- Locations: Brookings, SD and Sioux Falls, SD.
- Modality: On-site.
- Employment: Part-time, paid internship.
- Term: Rolling.
About First Bank & Trust
First Bank and Trust operates as a family and employee owned financial institution. It maintains 22 locations across South Dakota and Minnesota. The company began in 1880 in Brookings, South Dakota. It provides community banking services and various niche financial products.
How to get in at First Bank & Trust
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