About the role#
As a Consumer Banking Operations Intern, you will learn the fundamentals of banking operations. You will support projects focused on quality assurance, risk management, procedure management, and operational improvements. This role provides exposure to banking processes, internal controls, and regulatory requirements while offering opportunities to improve efficiency through technology and automation.
What you'll do#
- Support the review, development, and maintenance of procedures and documentation.
- Assist with risk management activities, including audit or compliance research, tracking, and follow-up.
- Analyze processes and data to identify trends, inefficiencies, and opportunities for improvement.
- Explore ways to automate or streamline manual operational tasks.
- Assist with testing proposed process, system, or automation enhancements.
- Prepare reports, process maps, and recommendations based on your research.
- Gain knowledge of banking products, services, and systems.
- Develop professional relationships across the bank.
- Build skills in problem-solving, decision-making, and communication.
- Maintain confidentiality and integrity while handling information.
- Complete special projects as assigned.
- Attend required meetings and complete compliance training.
What you'll need#
- Active enrollment in an associate or bachelor’s degree program.
- Completed coursework in your field of study.
- Strong communication and customer service skills.
- High attention to detail and analytical ability.
- Self-motivated mindset.
- Comfort working with data and technology.
- Interest in learning about Consumer Banking.
Location & details#
- This is a paid, part-time internship.
- The role is on-site in Sioux Falls, South Dakota, or Brookings, South Dakota.
- Hiring occurs on a rolling basis.
About First Bank & Trust
First Bank and Trust operates as a family and employee owned financial institution. It maintains 22 locations across South Dakota and Minnesota. The company began in 1880 in Brookings, South Dakota. It provides community banking services and various niche financial products.
How to get in at First Bank & Trust
Securing an internship at First Bank and Trust requires speed because early applicants often get seen before the pile grows. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can apply among the first. This gives you a clear edge in a competitive process. You should also consider reaching out to the recruiters behind the company roles to ask about the position or a referral. Intern Insider surfaces these contacts so you can reach out directly, which materially improves your response rates compared to applying into a queue.



