About the role#
This is a 12-week internship based in Plano, Texas, during Summer 2027. You will work within the Sales Operations team to support the processes, data, and tools that drive our customer engagements. This role involves collaborating with account teams and commercial managers to improve how our sales organization functions.
What you'll do#
- Assist team members with daily sales operations, including updating process materials and documenting steps.
- Support change programs by coordinating meetings, preparing project documentation, and helping project leaders.
- Manage sales funnel data quality and help ensure consistent application of qualification criteria.
- Support sales governance by helping users follow business directives and delegations.
- Gather user feedback on sales tools and test small system changes to improve proficiency.
- Use spreadsheets, CRM systems, and AI tools to analyze data, identify trends, and generate reports.
- Identify opportunities to simplify workflows and suggest small process improvements.
What you'll need#
- Current enrollment in a Bachelors or Masters program for Business Administration, Finance, Economics, Data Analytics, Information Systems, Industrial Engineering, or a related field.
- Interest in telecommunications, B2B sales, and data-driven decision making.
- Ability to work with structured data and translate findings into practical insights.
- Proficiency with Excel, Google Sheets, and PowerPoint.
- Willingness to learn CRM systems like Salesforce.
- Strong attention to detail and a commitment to data quality.
- Effective communication skills for working across different functions.
Location & details#
- Location: Plano, Texas (On-site).
- Duration: 12 weeks starting May 25, 2027.
- This is a full-time, paid internship.
- Note: Ericsson does not provide visa sponsorship for this position.
About Ericsson
Ericsson is a telecommunications company based in Kista, Stockholm. Founded in 1876, the firm focuses on 5G, mobile broadband, and cloud infrastructure. It maintains a global presence with over 100,000 employees. The company develops network technologies and software for communication services.
How to get in at Ericsson
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