College Intern - System Operations Control (SOC)

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    Envoy Air

    10,001+ employeesFounded 1998Irving, TXAirlines and Aviation
    Actively hiringPaidSummer 2027Airlines and Aviation
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    Best applied by Nov 2

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    About the role#

    This internship provides an opportunity to work with the System Operations Control (SOC) team. You will spend 11 weeks gaining hands-on exposure to aircraft dispatch, flight operations, and air traffic control coordination within a Part 121 airline environment. This is a paid, full-time summer role.

    What you'll do#

    • Analyze operational performance data, including on-time performance, delays, cancellations, and network reliability.
    • Conduct root-cause analysis to identify operational challenges and improvement opportunities.
    • Develop reports, dashboards, and performance metrics for leadership.
    • Present findings and recommendations to management and operational teams.
    • Collaborate with Aircraft Dispatch, Flight Training, and Operations Control stakeholders.
    • Monitor daily performance trends and assist with disruption analysis related to weather, crew availability, and network constraints.
    • Create analytical tools and reporting solutions to support decision-making.

    What you'll need#

    • Minimum age of 18.
    • Current enrollment as a Junior, Senior, or Graduate student in aviation management, air traffic, aviation technology, data analytics, or a related field.
    • A minimum 3.0 GPA.
    • Knowledge of airline operations, aircraft dispatch, flight training, or air traffic control.
    • Strong analytical, problem-solving, and communication skills.
    • Advanced Microsoft Excel skills, including pivot tables, dynamic formulas, and macros.
    • Proficiency in data visualization tools like Power BI, PowerPoint, or Tableau.
    • Experience with automation and workflow management tools, including PowerAutomate and Copilot Studio.
    • Experience with data analysis, forecasting, or operational planning.

    Location & details#

    • Location: Irving, Texas.
    • Term: Summer 2027.
    • Work Modality: On-site.
    Relevant fieldsOther

    About Envoy Air

    Envoy Air operates as a subsidiary of American Airlines Group. It manages a fleet of more than 160 aircraft and runs 875 daily flights to over 160 destinations. The company provides regional flight services under the American Eagle brand. It also performs ground-handling services for American Airlines. Founded in 1998, the company is based in Irving, Texas, and employs over 10,001 people.

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