About the role#
This is an 11-week paid summer internship based at Chicago O'Hare International Airport (ORD). You will work directly with the ORD Airport Operations and Administration team to analyze performance data, identify operational trends, and support improvement initiatives. You will gain exposure to hub control center operations, baggage performance, and resource utilization while completing a project focused on a real operational opportunity to present to leadership.
What you'll do#
- Analyze operational performance data, including on-time performance, delay drivers, and baggage reliability.
- Identify areas for process improvement and automation within administrative and workforce workflows.
- Build dashboards, reports, and presentations to translate data into actionable insights.
- Document process changes, workflows, and automation standards.
- Train and support team members on new tools and processes.
- Assist with operational readiness planning for facility changes, gate transitions, and terminal construction.
What you'll need#
- Enrollment in an undergraduate or graduate program in business, aviation management, industrial engineering, or a related field.
- Junior, Senior, or Graduate student status at the start of the internship.
- Minimum 3.0 GPA.
- Proficiency in Microsoft Office, specifically advanced Excel skills such as pivot tables, dynamic formulas, and macros.
- Ability to communicate effectively and present data to all levels of management.
- Legal right to work in the United States and fluency in English.
- Must be at least 18 years old and located in the Chicago metroplex.
- Experience with data analysis, process improvement, or operational planning is preferred.
- Familiarity with data-visualization tools like Power BI or Tableau and experience with Artificial Intelligence for automation or reporting is a plus.
- Willingness to travel.
Location & details#
- Location: Chicago, Illinois (On-site at ORD).
- Term: Summer 2027.
- Compensation: $22 per hour.
- Employment type: Full-time.
About Envoy Air
Envoy Air operates as a subsidiary of American Airlines Group. It manages a fleet of more than 160 aircraft and runs 875 daily flights to over 160 destinations. The company provides regional flight services under the American Eagle brand. It also performs ground-handling services for American Airlines. Founded in 1998, the company is based in Irving, Texas, and employs over 10,001 people.
How to get in at Envoy Air
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