About the role#
We are looking for a Process Improvement Analyst Intern to join our team in Raleigh, North Carolina for a 12-week program beginning May 17, 2027. You will support the expansion of our internal Operations Copilot by contributing to evaluation, monitoring, and continuous improvement processes. This position is full-time, paid, and eligible for employment visa sponsorship.
What you'll do#
- Design month-to-month sampling aligned to company statistical methods and implement reproducible cohorts.
- Define and curate a golden dataset covering happy paths, edge cases, and synthetic augmentation to evaluate consistency and bias.
- Stand up continuous monitoring dashboards and alerting to support prompt versioning and automated regression testing.
- Build a closed-loop improvement process using test findings and underwriter feedback to guide operational playbooks.
- Document and communicate test plans, metrics, and release notes to support change management across underwriting.
What you'll need#
- Pursuing a Bachelor’s or Master’s degree in Statistics, Data Science, Computer Science, Operations Research, or a related field.
- Coursework or projects in experimental design, sampling techniques, and statistical inference.
- Hands-on experience with Python, SQL, data wrangling, and metrics design.
- Interest in LLM and GenAI evaluation, prompt management, and MLOps.
- Strong communication skills and the ability to turn analysis into operational playbooks.
- Experience building evaluation harnesses like regression suites or golden datasets is preferred.
- Exposure to cloud data pipelines and observability or alerting frameworks is a plus.
- An understanding of document extraction and data validation in financial services is helpful.
- Familiarity with Snowflake or BI tools is preferred.
Location & details#
- Location: Raleigh, North Carolina
- Modality: Hybrid
- Term: Summer 2027
About Enact Mortgage Insurance
Enact Mortgage Insurance provides insurance products for the mortgage market. It assists lenders with home ownership solutions and supports homeowners in maintaining their residences. The company operates as a public entity and maintains its headquarters in Raleigh, North Carolina. Founded in 1981, it employs between 201 and 500 people.
How to get in at Enact Mortgage Insurance
Applying early to Enact Mortgage Insurance gives you a significant advantage because recruiters review applications before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. This helps you avoid the frustration of submitting your resume to a crowded queue. You should also reach out to the hiring team directly to ask about the role or a potential referral, as this approach often improves response rates. Intern Insider surfaces the recruiters behind the company roles so you can make that connection. It is a more effective way to get noticed than relying solely on a standard application.
