About the role#
Element is seeking an IT Support and Systems Intern to assist with internal IT operations. This 12-week internship provides hands-on experience in systems administration, IT support, and the development of custom tools for a growing digital service firm. You will work with cloud service platforms such as Google Cloud Platform and Amazon Web Services to improve internal workflows and automated processes.
What you'll do#
- Provide internal IT support to staff by troubleshooting hardware, software, and service issues.
- Analyze current internal IT workflows and systems to identify opportunities for process improvement.
- Develop tools and scripts to automate routine IT resource management and provisioning tasks.
- Assist with the administration and configuration of devices using MDM and cloud platforms including Mosyle, Microsoft Intune, AWS, and GCP.
- Create and maintain detailed documentation for IT systems, setups, and user troubleshooting guides.
- Assist in tracking internal IT assets, hardware, and software licenses.
- Prepare summary reports on IT support trends and tool performance.
- Collaborate with the security team to address internal system issues and respond to incidents.
What you'll need#
- Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, Business Administration, or a related technical field at a university in Maryland.
- A minimum 2.5 GPA.
- Basic understanding of IT troubleshooting, core IT principles, and operating systems, with a preference for macOS experience.
- Familiarity with scripting or programming languages such as Python, Bash, or PowerShell.
- Strong analytical, problem-solving, and documentation skills.
- Ability to work 10 to 20 hours per week.
- US Citizenship or Permanent Residency.
- Ability to pass a background check.
Location & details#
- Term: Summer 2026.
- Modality: Remote.
- Location: Must reside in the Continental US, preferably within the state of Maryland.
- Compensation: This is a paid internship.
How to get in at Element
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Securing an internship at Element requires staying ahead of the applicant pool. Because early applicants are often reviewed before the volume of resumes becomes unmanageable, using Intern Insider to receive an instant alert the moment a role is published helps you apply among the first. This timing often makes a difference in whether your application is seen by the hiring team. Beyond timing, identifying the right contact is helpful for your candidacy. Intern Insider surfaces the recruiters behind the company's roles, which allows you to reach out directly to ask about the position or a referral. Engaging with the right person can materially improve your response rates compared to submitting through a general portal.
