About the role#
Element is seeking an IT Support and Systems Intern for a 12-week program during Summer 2026. This role provides hands-on experience in internal IT support, systems administration, and the development of custom automation tools. You will work with cloud platforms and contribute to improving internal IT workflows for our growing firm.
What you'll do#
- Provide internal IT support to staff by troubleshooting hardware, software, and service issues.
- Analyze current internal IT workflows and systems to identify areas for process improvement.
- Develop tools and scripts to automate routine IT resource management and provisioning tasks.
- Assist with the administration and configuration of devices using MDM and cloud platforms.
- Create and maintain detailed documentation for IT systems, setups, and user troubleshooting guides.
- Assist with tracking internal IT assets, hardware, and software licenses.
- Prepare summary reports on IT support trends and tool performance.
- Collaborate with the security team to address system security issues and respond to incidents.
What you'll need#
- Currently pursuing a degree in Information Technology, Computer Science, Computer Engineering, Cybersecurity, or Business Administration.
- Must be enrolled at a university in Maryland.
- A minimum 2.5 GPA.
- Basic understanding of IT troubleshooting and operating systems.
- Familiarity with scripting or programming languages such as Python, Bash, or PowerShell.
- Strong analytical, problem-solving, and communication skills.
- Detail-oriented with strong documentation skills.
- Ability to work 10 to 20 hours per week.
- Ability to pass a background check.
- US Citizenship or Permanent Residency.
Location & details#
- This is a remote position.
- Candidates must reside in the Continental United States, with a preference for residents of Maryland.
- This is a paid internship.
About Element
Element is an IT services and consulting firm founded in 2009. Based in Washington, District of Columbia, the company employs between 11 and 50 people. It specializes in government consulting and federal healthcare, with a focus on the Centers for Medicare and Medicaid Services ecosystem. The firm develops data management and interoperability tools to support healthcare policy and patient data access.
How to get in at Element
Securing an internship at Element requires staying ahead of the applicant pool. Because early applicants are often reviewed before the volume of resumes becomes unmanageable, using Intern Insider to receive an instant alert the moment a role is published helps you apply among the first. This timing often makes a difference in whether your application is seen by the hiring team. Beyond timing, identifying the right contact is helpful for your candidacy. Intern Insider surfaces the recruiters behind the company's roles, which allows you to reach out directly to ask about the position or a referral. Engaging with the right person can materially improve your response rates compared to submitting through a general portal.
