About the role#
The Program Compliance Co-Op, also known as the Education Credit Coordinator, supports the Extensions Team by managing the documentation and operational processes required for au pairs to extend their program year in the United States. You will ensure that participants meet the education credit requirements mandated by the U.S. Department of State. This role acts as the operational backbone for compliance, allowing the sales team to move forward with extension conversations without delays.
What you'll do#
- Collect, organize, and track education credit documentation from au pairs while maintaining accurate records in internal systems.
- Review transcripts, certificates, and coursework records against federal requirements.
- Approve qualifying submissions or flag incomplete documentation for follow-up.
- Serve as the primary contact for education credit inquiries by managing the inbound queue.
- Communicate approval decisions, outstanding requirements, and next steps to au pairs, host families, and local coordinators.
- Partner with the extension sales team to provide reliable status updates.
- Liaise with education course providers and update internal resources as needed.
- Monitor submission trends to identify bottlenecks and suggest process improvements.
What you'll need#
- Strong attention to detail and the ability to review documents consistently.
- Excellent written and verbal communication skills to explain requirements to a diverse, international audience.
- Ability to manage a high volume of submissions while prioritizing competing tasks.
- A self-motivated, highly organized approach and the ability to work independently.
- A collaborative mindset and experience working cross-functionally, especially in support of a sales or client-facing team.
- Experience in education administration, compliance, or program coordination is a plus.
- Familiarity with cultural exchange programs, J-1 visa regulations, or Department of State requirements is helpful.
- Proficiency in a second language or experience in multicultural environments is an asset.
Location & details#
- Location: Cambridge, Massachusetts.
- Modality: Hybrid (Monday through Thursday in office, with the option to work from home on Fridays).
- Terms: Winter 2027 or Summer 2027.
- Compensation: This is a paid, full-time position.
About EF
EF is a global association of education companies founded in 1965. It provides language, academic, cultural exchange, and educational travel programs. The organization operates in more than 50 countries with a primary focus on international education. Its workforce consists of over 10,001 employees based in offices across the world.
How to get in at EF
Securing an internship at EF requires speed because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you apply among the first before the pile grows. Being early in the queue often makes the difference between a review and a missed opportunity. You can also use Intern Insider to surface the recruiters behind EF roles so you can reach out directly. Asking a thoughtful question or requesting a referral often improves your response rate compared to submitting through a general portal. Connecting with the right person shows you have done your research and are serious about the position.
