About the role#
As a Support Intern at Dadosfera, you will play an essential role in customer success by providing continuous support and helping clients utilize platform features. You will work alongside the Customer Success leadership team and assist with the daily operation of on-site IT infrastructure, gaining hands-on experience in a technology-driven environment.
What you'll do#
- Open and manage support tickets while documenting resolution steps.
- Assist clients through chat, phone, email, and other support tools to identify needs and resolve issues.
- Provide basic on-site IT support, including workstation setup, peripherals, and connectivity troubleshooting.
- Manage IT inventory, including tracking hardware, accessories, and software licenses.
- Assist with the acquisition and organization of IT equipment such as laptops and monitors.
- Perform basic maintenance on IT equipment and escalate complex issues to senior team members or vendors.
What you'll need#
- Current enrollment in a degree program for Computer Science, Statistics, Mathematics, Computer Engineering, or Electrical Engineering.
- Basic programming knowledge.
- Basic English proficiency.
- Strong communication skills and the ability to build professional relationships.
- A proactive, hands-on approach with a willingness to learn.
Location & details#
- This is a paid, full-time internship position.
- The role is remote.
- Hiring is on a rolling basis.
- Sponsorship is not available for this position.
About Dadosfera
Dadosfera provides a platform for mid-sized and large companies to manage data, artificial intelligence, and analytics. Founded in 2018 and based in Belo Horizonte, the company employs 57 people. Its technology helps organizations integrate data and build dashboards for marketing, finance, and operations. The platform aims to simplify cloud management and data lifecycles for business users.
How to get in at Dadosfera
Applying early at Dadosfera gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the frustration of submitting your resume into a crowded queue that may already be closed. You can also improve your response rates by reaching out to the people actually hiring for these roles. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a referral. A brief, professional message to the right person is often more effective than a standard application.
