About the role#
As a Technical Service Specialist Intern, you will work with the Technical Support team to assist customers, dealers, and OEMs. You will gain hands-on experience in customer service while building your technical knowledge and communication skills. This role involves troubleshooting, training, and documentation to ensure effective solutions for our users.
What you'll do#
- Handle troubleshooting inquiries from customers, dealers, and OEMs via phone and email.
- Help deliver training sessions for both internal and external audiences.
- Provide support during events, product demonstrations, or testing activities.
- Work with the Technical Support team to address inquiries and escalate issues when necessary.
- Document common technical issues to help build and improve knowledge-sharing resources.
What you'll need#
- Current enrollment in a college degree program (Associates, Technical, Bachelor's, or Post-graduate).
Location & details#
- Location: Sioux Falls, South Dakota.
- Term: Summer 2027 (May through August).
- Status: Full-time (40 hours per week).
- Compensation: Paid position at $20.34 per hour.
About CNH
CNH produces equipment, technology, and services for the machinery manufacturing industry. Its brand portfolio includes Case IH, New Holland Agriculture, New Holland Construction, and CASE Construction Equipment. The company maintains a network of manufacturing plants and research and development centers. It holds approximately 11,000 registered patents related to its machinery and technology products.
How to get in at CNH
Applying to CNH early gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can apply before the pile grows. Reaching out to the right person often beats applying into a queue. Intern Insider surfaces the recruiters behind CNH roles so you can contact them directly to ask about the position or a referral, which often improves your response rates.
