Intern, Customer Relationship Management

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    Bombardier

    Where heart meets mastery

    10,001+ employeesFounded 1942Dorval, QuébecAviation and Aerospace Component Manufacturing
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    About the role#

    This is a full-time internship for the Winter 2027 term. You will join the team in Dorval, Quebec, working in a hybrid capacity to support customer relationship management and data integrity.

    What you'll do#

    • Follow data governance protocols for customer lifecycle master data.
    • Research and update CRM information using third-party databases and the internet.
    • Verify and update details for customer and competitive aircraft owners, operators, and management companies.
    • Qualify new entries in Salesforce to ensure accuracy and prevent duplicates.
    • Resolve sales exceptions related to territory assignments.
    • Build company and executive profiles for senior leadership and sales teams.
    • Run regular data quality checks to maintain information integrity.
    • Meet internal Service Level Agreement timelines.
    • Manage customer requests for portal access and aircraft fleet modifications.

    What you'll need#

    • Current enrollment as a student.
    • Ability to work on multiple tasks and adapt to changing priorities.
    • Strong attention to detail and a methodical approach to problem solving.
    • Proficiency in both English and French.
    • Ability to work well within a team.
    • Familiarity with Salesforce and Excel is an asset.

    Location & details#

    • Location: Dorval, Quebec, Canada.
    • Duration: 8 months.
    • Work Modality: Hybrid.
    • This position is paid and open to current students only.
    Relevant fieldsOther

    About Bombardier

    Bombardier designs, manufactures, and services business jets. Founded in 1942, the company maintains a global fleet of approximately 5,000 aircraft. It serves corporate clients, private individuals, and government entities. Headquartered in Dorval, Québec, the company operates facilities across North America and maintains a support network in several international locations.

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