About the role#
The Aftermarket Intern supports the Americas Aftermarket team at Baltimore Aircoil Company. You will work with the Applications Engineering and Customer Service functions to help improve the quality and speed of information provided to representatives and customers. This role provides exposure to engineering, sales, operations, and supply chain processes.
What you'll do#
- Support Applications Engineers with quote preparation, technical data collection, and product documentation.
- Assist Customer Service Leads with order status requests, lead-time inquiries, and shipment tracking.
- Maintain aftermarket reports, dashboards, and performance metrics.
- Coordinate with Sales, Operations, Supply Chain, Warranty, and Engineering teams to help resolve issues.
- Support process documentation and continuous improvement projects.
- Assist with the creation of training materials, sales tools, and customer-facing documentation.
- Use SAP, CRM, and other business systems to research information and support daily operations.
What you'll need#
- Current enrollment in a degree program for Engineering, Business, Supply Chain, Marketing, or a related field.
- Strong analytical, organizational, and communication skills.
- Proficiency with Microsoft Excel, PowerPoint, and Teams.
- Ability to manage multiple priorities.
- Interest in technical sales support, customer service, operations, or engineering.
Location & details#
- Location: Jessup, Maryland, United States.
- Employment: Full time, on-site, rolling term.
- Compensation: $22 to $28 per hour, plus applicable overtime.
About Baltimore Aircoil Company
Baltimore Aircoil Company manufactures cooling systems for the HVAC, industrial, and refrigeration sectors. Founded in 1938, the company produces evaporative, hybrid, and dry cooling technologies. It operates as a member of Amsted Industries and maintains its headquarters in Jessup, Maryland. The organization employs between 1,001 and 5,000 people.
How to get in at Baltimore Aircoil Company
Applying early to Baltimore Aircoil Company gives you a distinct advantage because recruiters review applications before the volume becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. Reaching out to the right person often yields better results than submitting through a general portal. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral, which materially improves response rates.
