Intern, Salesforce Business Analyst

    American Bankers Association logo

    American Bankers Association

    201-500 employeesFounded 1875Washington, District of ColumbiaBanking
    Actively hiringPaidSummer 2027Banking
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    Best applied by Oct 29

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    About the role#

    This internship offers an opportunity to work with the association management system at the American Bankers Association. You will support business analysis, reporting, and quality assurance tasks while gaining experience with Salesforce and internal documentation processes.

    What you'll do#

    • Support business analysis, reporting, and quality assurance for our Salesforce-based system.
    • Assist with requirements analysis and process documentation.
    • Help improve regression testing and reporting capabilities.
    • Build and organize a wiki-based repository for business process documentation.
    • Analyze data quality issues and help resolve them.
    • Establish a process for publishing release notes and training content on the intranet.

    What you'll need#

    • Enrollment as an undergraduate or graduate student at an accredited college or university.
    • Expected graduation date of December 2027 or later.
    • Proficiency with Microsoft 365 applications.
    • Ability to use AI tools effectively and responsibly.
    • Understanding of workflow diagrams, requirements analysis, SQL, and database concepts.
    • Strong written and verbal communication skills.
    • Ability to collaborate with team members and cross-functional stakeholders.
    • Experience with Salesforce CRM or Azure DevOps is preferred.

    Location & details#

    • Location: Washington, DC.
    • Modality: Hybrid (expectation to work onsite at least two days per week).
    • Term: Summer 2027 (June 7, 2027 to August 13, 2027).
    • Schedule: Full-time, 37.5 hours per week.
    • Compensation: $25 per hour for undergraduate students and $30 per hour for graduate students.
    Relevant fieldsComputer Science

    About American Bankers Association

    The American Bankers Association is a trade association for the banking industry. It represents community, regional, and money center banks alongside trust companies and savings associations. Founded in 1875, the organization is based in Washington, D.C. It employs between 201 and 500 people. The association provides training, advocacy, and professional certifications to its members.

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