About the role#
Origin Bank is looking for a technically minded intern to join our team for an 8-week summer program. This role focuses on improving our existing Salesforce issue ticketing system. You will work alongside our team to identify process improvements and help design, develop, and test system enhancements. This is a paid, part-time, on-site position based in Ruston, Louisiana.
What you'll do#
- Review how issue tickets are created, assigned, escalated, tracked, and resolved.
- Translate team needs into clear requirements, process diagrams, and logical workflows.
- Help develop and improve Salesforce workflows, validation rules, automation, and Apex functionality under technical guidance.
- Review data relationships to improve data quality and consistency.
- Write queries and build reports to analyze ticket trends, backlogs, and system performance.
- Test enhancements, troubleshoot issues, and document results before deployment.
- Create technical documentation and user guides for system improvements.
What you'll need#
- Current junior or senior college-level student pursuing a degree in Computer Science or a related field.
- Minimum cumulative GPA of 3.0.
- Strong logical reasoning skills, including the ability to design workflows involving conditions, decisions, dependencies, and exceptions.
- Foundational knowledge of Java, Salesforce Apex, or another object-oriented programming language.
- Understanding of object-oriented programming concepts such as classes, objects, methods, and inheritance.
- Knowledge of relational database concepts including tables, primary and foreign keys, relationships, and joins.
- Familiarity with SQL and an interest in learning Salesforce Object Query Language (SOQL).
- Strong problem-solving skills, attention to detail, and the ability to communicate technical ideas clearly.
- Preferred: Exposure to Salesforce configuration, Flow, Apex, or Trailhead coursework.
- Preferred: Experience with ticketing systems, business process automation, version control, debugging, or software testing.
Location & details#
- Location: Ruston, Louisiana (On-site).
- Term: Summer 2027 (June 7th to August 5th).
- Employment: Part-time, paid internship.
About Origin Bank
Origin Bank is a financial institution founded in 1912. It provides banking services to businesses, municipalities, and individual clients. The bank maintains locations across Louisiana, Texas, Mississippi, Alabama, and Florida. It currently employs between 501 and 1,000 people and is based in Ruston, Louisiana.
How to get in at Origin Bank
Applying to Origin Bank early gives you a distinct advantage, as recruiters often review the first wave of candidates before the volume becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. This helps you get your materials seen before the pile grows. You should also consider reaching out to the team directly to ask about the role or a referral, which materially improves your response rates. Intern Insider surfaces the recruiters behind the company's roles to help you make these connections. It is a more effective strategy than waiting for a response from a general application queue.
