About the role#
This internship is based in the Member Care Department at our corporate headquarters in Tuscaloosa, Alabama. It is a full-time, 10-week program running from May 25, 2027, through July 30, 2027. You will work Monday through Friday, from 8:30 a.m. to 5:00 p.m.
What you'll do#
- Design and produce Member Care reports and track call center performance trends.
- Research other call centers and retail businesses to identify improvement opportunities.
- Assist with member accounts and perform check posting duties.
- Train as a telephone and support agent to provide service to members and employees.
- Team with the marketing department to develop measurable social media programs.
- Help build call center leadership and team culture.
- Attend civic and organizational functions to represent the credit union.
- Visit area branches and assist with general call center support tasks.
What you'll need#
- Proficiency in Microsoft Word, Excel, and web-based applications.
- Strong analytical skills and experience with research.
- Ability to work effectively in an unsystematic, open environment.
- Excellent oral and written communication skills.
- High degree of accuracy and attention to detail.
- A history of community service involvement.
- A desire for personal and professional development.
- Ability to fix problems and maintain high service standards.
- Punctuality, attendance, and a helpful attitude toward members and co-workers.
- Courtesy, tact, and diplomacy in all interactions.
Location & details#
- Location: Tuscaloosa, Alabama.
- Term: Summer 2027.
- Modality: On-site.
- Compensation: $15.00 per hour.
About Alabama Credit Union
Alabama Credit Union is a nonprofit financial institution based in Tuscaloosa, Alabama. Founded in 1956, it provides financial services and education to its members. The organization employs 319 people. It operates with a focus on community service and financial goal achievement.
How to get in at Alabama Credit Union
Applying to Alabama Credit Union requires timing and a clear approach. Because many roles fill quickly, Intern Insider sends an instant alert the moment a position is published so you can apply among the first. Getting your application in before the pile grows is a significant advantage in a competitive search. You should also look for the recruiters behind these roles to reach out directly. Intern Insider surfaces these contacts, which allows you to ask about the position or a referral and materially improves your response rates compared to a standard submission.
