Summer Internship - Customer Resolution Services

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Airbus

Airbus pioneers sustainable aerospace for a safe and united world.

10,001+ employeesBlagnac CedexAviation and Aerospace Component Manufacturing
Actively hiringPaidSummer 2027Aviation and Aerospace Component Manufacturing
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Best applied by Dec 3

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About the role#

This summer internship is based in Herndon, Virginia, within the Customer Resolution Services (CRS) Americas team. You will support a mission-critical operation that provides 24/7 support to airlines, MROs, and other industry partners. This is a full-time, on-site role for the summer of 2027.

What you'll do#

  • Support process improvement initiatives across Satair channels.
  • Collaborate with internal teams, external stakeholders, and customers to deploy improvement projects.
  • Contribute to the development of performance management as part of the Global CRS Performance Management Network.
  • Assist with project management tasks for continuous improvement efforts within the CRS organization.

What you'll need#

  • Enrollment in an accredited university pursuing a Bachelors degree in Business, Supply Chain Management, Logistics, or a related field.
  • Ability to work in the US without current or future visa sponsorship.
  • Understanding of business metrics and financials, along with the ability to work with data to provide analysis.
  • Proven ability to develop business cases and manage projects of varying complexity from start to finish.
  • Interest in logistics, shipping, and customer service within the aerospace sector.

Location & details#

  • Location: Herndon, Virginia.
  • Modality: 100% on-site.
  • Term: May 17, 2027, to August 6, 2027 (12 weeks).
  • Compensation: Paid internship ($24 - $39.75 per hour, depending on degree program and year in school).
  • Benefits: Includes an Employee Assistance Program and paid time off.

About Airbus

Airbus manufactures aircraft and aerospace components for commercial, defense, and space sectors. The company produces civil and military rotorcraft alongside airliners. It operates globally with a workforce exceeding 88,000 employees. The headquarters are located in Blagnac Cedex, France.

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