About the role#
The IT Service Desk Technician acts as the primary contact for users needing technical help. You will focus on identifying, troubleshooting, and resolving Tier 1 IT issues. This position requires a friendly, customer-focused approach to problem solving.
What you'll do#
- Provide technical support through phone, email, walk-ins, and the ticketing portal.
- Assist end users with a variety of technical requests.
- Resolve Tier 1 IT issues.
What you'll need#
- A Vincennes University application.
- A current resume or CV.
- A cover letter.
- Full contact information for three professional references.
Location & details#
- Location: Vincennes, Indiana.
- Work modality: On-site.
- Role type: Part-time, paid.
- Term: Rolling.
About Vincennes University
Vincennes University is a government agency based in Vincennes, Indiana. It was founded in 1801 and holds the status of Indiana's first college. The institution offers bachelor and associate degrees alongside direct transfer options and online programs. It employs between 1,001 and 5,000 staff members to support its campus living and academic operations.
How to get in at Vincennes University
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