About the role#
The University of Virginia Athletics Ticket Office is hiring a Student Assistant to support office operations and gameday events. This position is open only to current undergraduate students who have Federal Work-Study eligibility. You will assist with ticket sales, customer service, and administrative tasks while maintaining adherence to NCAA, ACC, and university regulations.
What you'll do#
- Provide customer service to patrons in person, over the phone, and via email.
- Process ticket sales at the window and over the phone.
- Support administrative needs, including running errands and organizing paper tickets.
- Stay informed on current office policies and upcoming events.
- Assist with gameday operations for all football games and select basketball games.
- Manage student entrances, scan digital or paper tickets, and support crowd control.
What you'll need#
- Current enrollment as an undergraduate student at UVA.
- Federal Work-Study eligibility.
- Strong oral and written communication skills.
- Ability to work independently, take initiative, and multi-task.
- Proficiency with Microsoft Office Suite, specifically Word, Excel, and Outlook.
- Dependability, professional habits, and the ability to maintain confidentiality.
- Previous office or customer service experience is preferred.
Location & details#
- This role is based on-site in Charlottesville, Virginia.
- The schedule is 10 to 20 hours per week, with office hours between 8 am and 5 pm, Monday through Friday, plus required gameday availability.
- Schedules are flexible to accommodate your class commitments.
- The dress code for this position is business casual.
About University of Virginia
The University of Virginia is a public institution of higher learning based in Charlottesville. Founded in 1819, it operates 12 distinct schools and serves as the largest employer in its region. The university maintains an annual economic impact of 5.9 billion dollars. It focuses on academic research and the preparation of students for leadership roles.
How to get in at University of Virginia
Applying early to the University of Virginia gives you a distinct advantage before the applicant pool grows. Intern Insider sends an instant alert the moment a role matching your target is published, helping you get your materials seen before the pile grows. It is a simple way to stay ahead of the competition during a busy hiring season. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific contacts for the University of Virginia, allowing you to ask relevant questions or request a referral. Connecting with a human being often makes the difference when you are navigating a large institution.
