Academic Advisor I

About the role#

The Academic Advisor I provides comprehensive support to undergraduate students, helping them navigate institutional policies, degree requirements, and campus resources. This role is responsible for managing a caseload of 250–280 students, ensuring they receive the guidance necessary for timely progression and graduation.

What you'll do#

• Manage a caseload of approximately 250–280 undergraduate students, providing accurate and developmentally appropriate advising.
• Develop, maintain, and update individualized academic plans that align with student career and academic goals.
• Assist students with course selection, registration, and understanding degree requirements.
• Monitor student academic progress and provide timely interventions, including guidance on probation, suspension, and GPA improvement strategies.
• Maintain detailed records and utilize case management systems for student tracking.
• Refer students to appropriate campus partners, such as Financial Aid, Career Services, and Veterans Affairs, based on individual needs.
• Participate in New Student Orientation, academic fairs, and group advising sessions, including occasional evening or weekend events.
• Collaborate with academic departments and leadership to identify and address barriers to student success.

What you'll need#

• A Bachelor’s degree.
• Experience in a secondary or higher education setting working with students’ academic needs, such as advising or student services coordination.
• Strong verbal and written communication skills.
• Proficiency with computer software and the ability to learn new systems.
• Ability to work effectively with diverse populations of students and faculty.
• Strong organizational and problem-solving skills with the ability to manage multiple priorities.
• Attention to detail and an understanding of federal and university guidelines.

Location & details#

• Location: Chattanooga, Tennessee.
• Modality: This is a full-time, fully on-site position.
• Compensation: The anticipated hiring salary is $47,250 (Market Range MR07).