About the role#
The Office of Student Accountability at the University of Missouri-Columbia is hiring a student assistant to help with daily operations. This role serves as the first point of contact for visitors and callers while providing administrative and case management support to the team. You will work 20 hours per week, with a preferred schedule of Monday through Friday, 10:00 a.m. to 2:00 p.m.
What you'll do#
- Greet visitors and answer incoming phone calls.
- Respond to general inquiries and take accurate messages.
- Direct students, faculty, staff, and visitors to the correct office personnel or campus resources.
- Organize documents and maintain electronic records.
- Provide basic case management support using Maxient, including updating student records and documenting case information.
- Review the completion of educational sanctions and track outstanding requirements.
- Assist professional staff with scheduling appointments and preparing materials.
- Maintain the confidentiality of student records and sensitive information.
- Complete additional projects and administrative duties as assigned.
What you'll need#
- Current enrollment as a student at the University of Missouri.
- Strong interpersonal and communication skills, with professional phone and email etiquette.
- Ability to maintain confidentiality and exercise discretion.
- Strong organizational skills and attention to detail.
- Ability to follow established procedures, work independently, and manage multiple tasks.
- Basic proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
- Reliability, punctuality, and the ability to maintain a consistent work schedule.
- Preference is given to those with previous experience in customer service or office administration, familiarity with electronic databases, or an interest in higher education administration and student affairs.
Location & details#
- Location: Columbia, Missouri.
- Modality: On-site.
- Pay: $15.40 per hour, paid bi-weekly.
About University of Missouri-Columbia
The University of Missouri-Columbia is a public research institution located in Columbia, Missouri. It serves as a member of the Association of American Universities. The university focuses on teaching, research, and public service. It employs over 15,000 people.
How to get in at University of Missouri-Columbia
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