About the role#
As a Computer Technical Support Intern, you will gain hands-on experience supporting the technology that keeps our teams productive. You will work alongside experienced IT professionals to resolve hardware and software issues, assist with system deployments, and support enterprise IT operations in a collaborative aerospace environment.
What you'll do#
- Provide first-line technical support for employees across a variety of hardware, software, and business applications.
- Troubleshoot desktop, laptop, printer, mobile device, and connectivity issues while delivering customer service.
- Assist with new computer deployments, software installations, system configurations, and user setup.
- Help maintain accurate documentation, service tickets, and IT asset information.
- Collaborate with experienced IT professionals on complex technical challenges.
- Assist with server administration, user account management, and remote access support.
- Participate in software testing, upgrades, and technology improvement initiatives.
What you'll need#
- Currently pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Data Science, Electrical Engineering, or a related field.
- Strong troubleshooting and analytical thinking skills.
- Excellent customer service and communication abilities.
- Ability to learn new technologies quickly and adapt to changing priorities.
- Familiarity with Microsoft Windows, Microsoft Office, and computer hardware is a plus.
Location & details#
- This position is based on-site in Duluth, Georgia.
- This is a paid, full-time internship with a rolling term.
- Employees may be eligible for a 9/80 work schedule, which includes every other Friday off.
About Universal Avionics
Universal Avionics manufactures aviation components for business, airline, and government aircraft. The company produces navigation systems, flight displays, and recorders for over 35,000 airplanes and helicopters. Founded in 1981, it operates as a subsidiary of Elbit Systems Ltd. The organization is based in Tucson, Arizona, and employs between 201 and 500 people.
How to get in at Universal Avionics
Securing an internship at Universal Avionics requires timing and persistence. Because positions fill quickly, Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows. You should also focus on building a direct connection with the team. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates.
