About the role#
We are hiring Technical Services Interns for the summer of 2027. You will work from our Yarmouth, Maine office to support our software clients. This role offers a look at the daily operations of a software company. You will work alongside senior team members and the IT manager to complete tasks and participate in team meetings.
What you'll do#
- Take inbound support requests from internal and external clients.
- Help staff close customer IT support tickets.
- Resolve server and software configuration issues within a team.
- Assist with software installations.
- Research and set up sand-box environments for testing, training, and troubleshooting.
- Develop tools and processes to improve time efficiency.
- Create or update system and process documentation.
What you'll need#
- Strong customer service skills.
- Basic knowledge of server hardware, including web servers, and network configurations.
- Familiarity with Microsoft server operating systems like Windows Server 2008/2012 and SQL Server 2008/2012.
- Basic knowledge of Windows Active Directory Services.
- Ability to write SQL queries.
- Current enrollment in a program such as Computer Science, Computer Engineering, or a related field.
Location & details#
- This is a full-time, paid internship located on-site in Yarmouth, Maine.
- Sponsorship is not available for this position.
About Tyler Technologies
Tyler Technologies provides integrated software and technology services to the public sector. The company builds solutions for local, state, and federal government entities to manage data and internal processes. It maintains a presence in all 50 states and several international locations. Headquartered in Plano, Texas, the firm employs nearly 8,000 people.
How to get in at Tyler Technologies
Applying early is a distinct advantage at Tyler Technologies because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can apply among the first before the pile grows. Getting your materials in front of a human early often changes the outcome of the process. You can use Intern Insider to find the recruiters behind the company's roles so you can reach out directly to ask about the position or a referral. This direct approach materially improves response rates compared to submitting into a general queue. It is a simple way to stand out when you are competing for a limited number of spots.
