Software Support Intern

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    Tyler Technologies

    Empowering people who serve the public

    5,001-10,000 employeesPlano, TexasSoftware Development
    Actively hiringPaidSummer 2027Software Development
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    Best applied by Sep 24

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    About the role#

    We are looking for Software Support Interns to join our team for the Summer 2027 term. You will work from our offices in Yarmouth and Falmouth, Maine. This is a full-time, paid internship where you will gain experience in the daily operations of a software company. You will work alongside senior team members and the IT Manager, participating in team meetings to ensure a practical, real-world experience.

    What you'll do#

    • Take inbound support requests from internal and external clients.
    • Assist staff in closing customer IT support tickets.
    • Resolve server and software configuration issues within a team environment.
    • Assist with software installations.
    • Research and set up sand-box environments for testing, training, and troubleshooting.
    • Prepare or modify system and process documentation.
    • Help develop tools and processes to improve time efficiency.

    What you'll need#

    • Strong problem-solving and analytical skills.
    • Clear oral and written communication skills.
    • Ability to collaborate with a team of professionals on technical and business issues.
    • Current enrollment in a Business Administration, Accounting, or Economics program.
    • Preference is given to students entering their junior year.

    Location & details#

    • This role is based on-site in Yarmouth and Falmouth, Maine.
    • This is a paid, full-time internship for Summer 2027.
    • Sponsorship is not available for this position.

    About Tyler Technologies

    Tyler Technologies provides integrated software and technology services to the public sector. The company builds solutions for local, state, and federal government entities to manage data and internal processes. It maintains a presence in all 50 states and several international locations. Headquartered in Plano, Texas, the firm employs nearly 8,000 people.

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