About the role#
This IT internship at Treasure Island Resort & Casino offers a practical, well-rounded perspective on enterprise technology operations. You will support the IT department by managing help desk requests, maintaining core infrastructure, and assisting with system administration. This is a full-time, paid, on-site role that requires a flexible schedule, including availability for weekends, holidays, and special events such as concerts and festivals.
What you'll do#
- Log, troubleshoot, and track Help Desk requests while providing end-user support for hardware and software systems.
- Administer and maintain Active Directory, Exchange, SCCM, DNS, and DHCP environments.
- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
- Assist the Network Team in the maintenance and support of network infrastructure, including routers, switches, and firewalls.
- Monitor the Help Desk ticketing system to ensure timely resolution and documentation of issues.
- Collaborate with IT staff and vendors to test systems, document results, and maintain department procedures.
What you'll need#
- Current enrollment in a 2 or 4-year post-secondary program pursuing a degree in Computer Science, Computer Engineering, Cybersecurity, or a related field.
- High School Diploma, GED, or equivalent experience.
- Excellent verbal and interpersonal communication skills.
- Ability to manage projects efficiently and work in a fast-paced environment.
- Ability to perform physical tasks, including standing for long periods, bending, and lifting up to 25 pounds.
Location & details#
- Location: Welch, Minnesota.
- Modality: On-site.
- Term: Rolling.
- Compensation: $14.25 per hour.
