About the role#
As a Technical Support Representative Intern, you will play an important role in keeping business systems and technology running smoothly. You will work alongside experienced system engineers and business partners to test new features, improve processes, automate repetitive tasks, and support daily operations. This role offers hands-on experience with enterprise systems, problem-solving, and cross-functional collaboration in a professional IT environment.
What you'll do#
- Troubleshoot technical issues and respond to service requests.
- Support Microsoft Dynamics 365 environments.
- Diagnose data and system connectivity problems.
- Assist with configuring equipment and maintaining technology assets.
- Document system updates and provide customer support.
What you'll need#
- Current enrollment or graduation within the past year from an accredited college or university.
- Current temple-worthy membership in the Church of Jesus Christ of Latter-day Saints.
- Ability to commute to the office and work 100% on-site.
- Technology background is desired, with preference for technical certifications such as A+ or Network+.
- Functional knowledge of Windows and Mac platforms, disk wiping, disk imaging, and asset management.
- Understanding of network technologies and IT business functions.
- Ability to lift 30 lbs and reach across or work under desks.
- Strong interpersonal and communication skills with an emphasis on customer service.
Location & details#
- Location: Salt Lake City, Utah.
- Duration: This is a 40-hour-per-week internship expected to last approximately 4 months.
- Schedule: Monday through Friday, 8:00 am to 5:00 pm.
- Compensation: $24.00 per hour.
- Benefits: Full-time interns have the option to enroll in a high-deductible medical plan.
