About the role#
The Enrollment Counselor plays a key role in assisting prospective students through the application process and providing guidance on program inquiries. This position also supports enrolled students who are awaiting assignment to a Mentor, ensuring they receive assistance and reassurance during the interim period.
What you'll do#
- Guide prospective students through the application process, ensuring clarity and accuracy at every stage.
- Respond promptly to inquiries from prospective and enrolled students regarding program details and admissions requirements.
- Provide personalized support to enrolled students awaiting Mentor assignments.
- Document all student interactions in detail.
- Utilize the internal Knowledge Base to ensure all information provided is accurate and clear.
- Collaborate with leadership to optimize enrollment processes and improve the student experience.
What you'll need#
- Current enrollment as a CES student at BYU-Pathway Worldwide, Ensign College, BYU-Idaho, Brigham Young University, or BYU-Hawaii.
- Must reside in Utah or Idaho.
- High School Diploma, GED, or current enrollment in PathwayConnect.
- Exceptional attention to detail and organizational skills.
- Strong written, verbal, and visual communication abilities.
- Ability to empathize with and address the needs of a diverse student population.
- Must be a member of the Church of Jesus Christ of Latter-day Saints and worthy of a temple recommend.
Location & details#
- This is a paid, remote, part-time student employee position.
- Work schedule: 20 hours per week, Monday through Saturday, between 7:00 am and 10:00 pm MST.
- Term: Winter 2026.
- Location: Based in Salt Lake City, Utah (Remote work eligibility requires residency in Utah or Idaho).
