About the role#
The Customer Service Intern provides service to customers while gaining experience in day-to-day operations across product lines including e-commerce, professional turf, and contract manufacturing. You will work with sales teams, warehouse personnel, and other departments to answer questions, process orders, and support administrative tasks. This role is designed to build your understanding of customer relationship management, order fulfillment, and enterprise systems.
What you'll do#
- Respond to customer inquiries about products, pricing, orders, and accounts via phone and email.
- Process customer orders, updates, and changes accurately.
- Maintain customer records and order information in company systems.
- Create and update reports and spreadsheets to support daily operations.
- Collaborate with internal teams to support order fulfillment and resolve issues.
- Address customer concerns, escalate issues when necessary, and provide a positive experience.
- Develop a foundational understanding of customer service and order management processes.
What you'll need#
- High School Diploma or GED equivalent.
- Current pursuit of a bachelor's degree in Business, Supply Chain, Marketing, or a related field.
- 0-2 years of relevant experience.
- Strong attention to detail.
- Ability to manage and prioritize competing demands.
- Strong written and verbal communication skills.
Location & details#
- Location: Maumee, Ohio.
- Term: Winter 2027.
- Modality: On-site.
- Employment: Full-time, paid internship.
About The Andersons, Inc.
The Andersons, Inc. is a diversified company with roots in agriculture. Founded in 1947, the firm operates in the commodity merchandising, renewables, and nutrient and industrial sectors. It is based in Maumee, Ohio, and maintains a workforce of approximately 1,776 employees. The company focuses on grain, turf and cob products, and plant nutrients.
How to get in at The Andersons, Inc.
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