About the role#
As an IT Support Technician intern, you will join the IT Field Support team. This group maintains 24/7 uptime for Tesla sales, service, and delivery centers across North and South America. You will work on infrastructure that supports Autopilot, Robotaxi, and high-visibility events. This role involves both remote and onsite support to ensure our locations remain operational.
What you'll do#
- Support core infrastructure and endpoint systems.
- Resolve user-impacting issues at Tesla Centers.
- Build internal monitoring systems and automation jobs to reduce downtime.
- Troubleshoot hardware, endpoints, and network connectivity.
- Prioritize incidents and communicate with various teams to keep sites running.
What you'll need#
- Enrollment in a Bachelor's program for Computer Engineering, Information Technology, Networking, or a related field.
- Hands-on experience with field or remote IT support.
- Understanding of core network infrastructure, endpoint systems, and hardware troubleshooting.
- Knowledge of high-throughput network infrastructure and data offloading.
- Strong skills in incident management and cross-functional communication.
- Familiarity with Linux, Windows, macOS, iOS, OSI networking, Meraki, Aruba, Jamf, Intune, JSM/Jira, and Netcloud is a plus.
Location & details#
- Location: Fremont, California.
- Work Modality: On-site.
- Commitment: Full-time (40 hours per week).
- Terms: Winter 2027 and Summer 2027.
- Compensation: $28.00 - $36.00 per hour plus benefits.
About Tesla
Tesla produces electric vehicles, battery storage systems, and solar energy products. Founded in 2003, the company operates six vertically integrated factories across three continents. It is headquartered in Austin, Texas, and employs over 10,000 people. The organization designs, manufactures, sells, and services its products internally.
How to get in at Tesla
Applying early at Tesla provides a distinct advantage because recruiters review candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. Reaching out to the right people often yields better results than submitting to a general queue. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a referral, which materially improves your response rates.
