About the role#
We are looking for an IT Operations Intern to join our team in Bellevue. This role supports our IT Operations, Infrastructure, and Service Support teams. You will gain hands-on experience with enterprise IT operations, project execution, and service management. This position involves working in a professional office environment to improve IT service quality and operational visibility.
What you'll do#
- Support day-to-day IT operations, including issue follow-up, service tracking, and documentation.
- Coordinate IT projects and operational initiatives by tracking tasks, taking meeting notes, and monitoring progress.
- Work with IT engineers to support project delivery and ensure actions are closed on time.
- Collect, organize, and analyze IT operational data to identify trends, risks, and improvement opportunities.
- Prepare dashboards, reports, and management summaries to track project progress.
- Assist in planning team activities, workshops, and operational reviews.
- Maintain internal knowledge bases and process documentation.
- Communicate with stakeholders to clarify requirements and resolve issues.
- Identify opportunities to improve workflows and operational processes.
What you'll need#
- Current enrollment in a Bachelor’s or Master’s program in Information Systems, Computer Science, IT Management, Engineering, Business Analytics, Project Management, or a related field.
- Basic understanding of IT operations, infrastructure, and workplace technology.
- Strong organizational skills with the ability to manage multiple tasks.
- Comfort working with data using tools like Excel.
- Ability to work independently and communicate effectively with stakeholders.
- Curiosity and a willingness to handle complex or ambiguous tasks.
Location & details#
- Location: Bellevue, Washington.
- Modality: On-site.
- Employment type: Full-time.
- Compensation: $28.27 to $60.00 per hour.
- Benefits: Eligible for paid sick leave (1 hour per 30 hours worked), up to 13 paid holidays, and enrollment in the company-sponsored medical plan for full-time interns.
- Duration: 6 to 12 months.
About Tencent
Tencent is a technology company founded in 1998 and based in Shenzhen, China. It operates across several sectors including online gaming, social networking, and digital content. The company provides cloud computing, advertising, and financial services to enterprise clients. It currently employs over 89,000 people and maintains a presence in multiple international markets.
How to get in at Tencent
Applying early to Tencent gives you a distinct advantage because recruiters review applications in the order they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials before the pile grows. It is a simple way to stay ahead of the competition during the busy recruitment cycle. Identifying the right person to contact can also change your outcome. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral. This approach often improves response rates compared to sending a resume into a general queue.
