Consumer Insights Intern

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    Tencent

    Value for Users, Tech for Good

    10,001+ employeesFounded 1998Shenzhen, GuangdongSoftware Development
    Actively hiringPaidrollingSoftware Development
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    Best applied by Oct 23

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    About the role#

    Tencent is hiring an early career researcher to join our Consumer Insights team in Los Angeles. You will work alongside our user research teams to support Level Infinite, our global games publishing brand. This role offers exposure to various game genres and business models while you learn from experienced researchers. You will be paired with a mentor to guide your work on live titles and projects in development.

    What you'll do#

    • Support senior researchers in delivering studies from start to finish.
    • Use research methods including player surveys, focus groups, interviews, and playtests.
    • Help scope and prepare research projects.
    • Draft and test questionnaires, check survey links, and verify logic.
    • Perform quality control, proofing, data cleaning, and sense-checking.
    • Analyze quantitative and qualitative data to create clear charts, slides, and summaries.
    • Coordinate with vendors for fieldwork.
    • Prepare and run playtests and focus groups in the LA lab, including managing participant logistics.
    • Support reporting and readouts to ensure findings reach the relevant teams.

    What you'll need#

    • A degree or current enrollment in marketing, business, psychology, economics, data science, or sociology.
    • Early career status with a desire to learn from the games industry.
    • Comfort working with numbers and quantitative datasets.
    • Ability to spot outliers and clean messy data.
    • Strong communication skills with the ability to simplify complicated findings.
    • Organized and detail-focused work habits.
    • Genuine curiosity about player motivations.
    • Familiarity with SPSS, R, Tableau, Power BI, or Qualtrics is preferred.

    Location & details#

    • This position is based in Los Angeles, California.
    • This is an on-site, full-time internship.
    • You must be authorized to work in the United States for the duration of the internship.
    • Pay ranges from $24.81 to $42.70 per hour.
    • You will receive 1 hour of paid sick leave for every 30 hours worked and up to 13 paid holidays.
    • Full-time interns are eligible to enroll in the company-sponsored medical plan.

    About Tencent

    Tencent is a technology company founded in 1998 and based in Shenzhen, China. It operates across several sectors including online gaming, social networking, and digital content. The company provides cloud computing, advertising, and financial services to enterprise clients. It currently employs over 89,000 people and maintains a presence in multiple international markets.

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