About the role#
This is an 11-week paid internship focused on reverse logistics. You will join the team responsible for execution performance at our return centers. This is a high-velocity operation processing over one million devices each month. You will work on-site, spending your time between the floor and data analysis to identify real-world improvements.
What you'll do#
- Evaluate targeted return center processes to find efficiency opportunities.
- Analyze the inventory pipeline and aging to identify bottlenecks.
- Map device touchpoints and measure dwell time to expose delays and waste.
- Conduct process time studies on the floor to establish baselines and standard work.
- Quantify the impact of improvement ideas on labor, velocity, cycle time, and inventory.
- Translate data and findings into clear recommendations for operations leaders.
- Partner with TMO and Supplier Operations teams to test and refine changes.
What you'll need#
- At least 18 years of age.
- Legally authorized to work in the United States now and in the future.
- Must have one or more course(s) remaining in a Bachelors or Graduate degree program post internship.
- Current enrollment in an Industrial Engineering major.
- Ability to challenge assumptions and think critically.
- Comfort working in a high-volume environment.
- Strong analytical skills to solve problems.
- Ability to collaborate and earn trust with cross-functional teams.
Location & details#
- Location: Irving, Texas.
- Term: Summer 2027.
- Modality: On-site.
- Status: Full time, paid internship.
About T-Mobile
T-Mobile is a telecommunications company based in Bellevue, Washington. It operates a 5G network that provides wireless services to consumers and businesses. The company manages several brands including Metro by T-Mobile and Mint Mobile. It functions as a public company with a workforce of over 10,000 employees.
How to get in at T-Mobile
Securing an internship at T-Mobile requires speed because early applicants often have their resumes reviewed before the volume of candidates becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you apply among the first and get your profile seen before the pile grows. Reaching out to the right people often yields better results than submitting an application into a general queue. Intern Insider surfaces the recruiters behind T-Mobile roles so you can contact them directly to ask about the position or a referral, which materially improves your response rates.
