About the role#
The U.S. Operational Risk Center of Excellence is seeking a co-op student to support the modernization of risk programs. This role focuses on using artificial intelligence, automation, and data analytics to simplify processes and improve user experiences. You will work with leaders in Third-Party Risk Management, Operational Resilience, Business Continuity, and Crisis Management to design practical solutions that increase organizational resilience.
What you'll do#
- Identify opportunities to apply AI and automation to Operational Risk processes.
- Prototype and test AI-enabled tools using Microsoft Copilot.
- Analyze existing workflows to reduce manual effort and improve user experience.
- Document current and future-state processes, including user guides and training materials.
- Support the implementation of automation using Microsoft technologies like Power Automate, Power Apps, and SharePoint.
- Design dashboards, reports, and visualizations to improve decision-making.
- Analyze program data to identify trends and insights.
- Assist in preparing executive presentations and management reporting.
- Research emerging technologies and evaluate practical use cases for the business.
- Help establish best practices for the responsible use of AI.
What you'll need#
- Current enrollment in an undergraduate or graduate program in Computer Science, Data Analytics, Information Systems, Business Analytics, Engineering, Business Administration, Risk Management, or a related field.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to learn new technologies and concepts quickly.
- Curiosity and a passion for solving business problems.
- Interest in artificial intelligence, automation, process improvement, or digital transformation.
- Preferred: Experience with Microsoft 365, Copilot, Power BI, Power Apps, or Power Automate.
- Preferred: Experience with data analysis, reporting, or dashboard development.
- Preferred: Exposure to AI, machine learning, or data science technologies.
- Preferred: Experience documenting processes or developing workflow solutions.
- Preferred: Interest in risk management, operational resilience, or business continuity.
Location & details#
- Role: Operational Risk Innovation Co-op
- Term: Winter 2027 (January 4, 2027 - June 18, 2027)
- Location: Wellesley Hills, Massachusetts
- Modality: Hybrid (1-2 days per week in the office)
- Employment: Full-time, paid position
About Sun Life
Sun Life is a financial services organization founded in 1865. It provides insurance and investment products to clients across Canada, the United States, the United Kingdom, Hong Kong, the Philippines, and Indonesia. The company is based in Toronto and maintains a global workforce of more than 38,000 employees. It operates as a public company.
How to get in at Sun Life
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