About the role#
This internship provides an opportunity to support strategic initiatives and collaborate across teams at Southwest Airlines. You will work on projects from start to finish and assist the Projects Team with various departmental initiatives. The program concludes with a capstone presentation delivered to department leaders and key stakeholders.
What you'll do#
- Support the Frontline Employee Advisory Board by developing meeting content and synthesizing feedback.
- Assist with implementing strategic initiatives, including requirements gathering and training support.
- Facilitate interactions between frontline representatives and senior leadership.
- Conduct research on technology solutions, manage vendor relationships, and build business cases.
- Develop hypotheses and apply creative problem-solving to project life cycles.
- Gather and connect data to create actionable insights and recommendations.
- Communicate with stakeholders and project teams to ensure timely delivery.
- Build communication plans and deliver presentations to share project results.
What you'll need#
- Current enrollment as a full-time student in a degree program such as Business, Marketing, Communications, Economics, Operations Management, Supply Chain, or related fields.
- Minimum 2.5 cumulative GPA.
- High School Diploma, GED, or equivalent.
- At least 18 years of age and a valid U.S. Social Security Number.
- Proficiency with Microsoft Office, specifically Word and PowerPoint.
- Strong verbal and written communication skills.
- Ability to handle sensitive information with good judgment.
- Preferred: Experience with Excel, Outlook, and Access.
- Preferred: Knowledge of 5S or Lean Six Sigma methodologies.
- Preferred: Previous leadership experience and an interest in aviation.
Location & details#
- Location: Dallas, Texas at the corporate campus.
- Term: Summer 2027, from May 18 to August 8, 2027.
- Schedule: Full-time, 40 hours per week, on-site.
- Compensation: $21-$24 per hour, with potential stipends based on eligibility.
- Perks: Free, unlimited space-available travel privileges for yourself.
About Southwest Airlines
Southwest Airlines operates as a public airline company based in Dallas, Texas. Founded in 1971, the company provides air transportation services. It maintains a workforce of over 40,000 employees. The business focuses on customer service and low-cost travel.
How to get in at Southwest Airlines
Applying early for a position at Southwest Airlines is a distinct advantage, as recruiters often review candidates before the applicant pool grows too large. Intern Insider sends an instant alert the moment a role matching your target is published, helping you get your materials in among the first. You can avoid the wait and ensure your application is seen by staying ahead of the crowd. Reaching out to the right person can also improve your chances of getting a response. Intern Insider surfaces the recruiters behind the company's roles, which allows you to contact them directly to ask about the position or a potential referral. This direct approach often yields better results than submitting a resume into a general queue.
