Strategic Operations Intern

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ServiceNow

10,001+ employeesFounded 2003Santa Clara, CASoftware Development
Actively hiringPaidSummer 2027Software Development
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Best applied by Nov 16

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About the role#

The Strategic Operations Group works on high-impact projects that support company growth and scale. Interns collaborate with senior leaders on cross-functional initiatives, including top-line growth and internal operations. This 12-week summer program provides exposure to strategy, planning, and operations within an enterprise software environment.

What you'll do#

  • Help develop strategic business plans and marketing programs to support sales in specific market segments.
  • Identify strategic customers and build partnerships.
  • Structure complex problems, develop hypotheses, and conduct data-driven analyses to provide recommendations.
  • Collect and analyze large datasets to identify market trends and summarize insights.
  • Create high-quality presentations to communicate strategic recommendations.
  • Support business planning, budgeting, and long-term financial forecasting.
  • Assist with scoping, framing, and executing strategic initiatives.
  • Support customer and partner engagements.

What you'll need#

  • Currently enrolled in a full-time Masters degree program, graduating May 2028 or later.
  • Returning to university for a final term or year following the internship.
  • Degree focus in Business, Corporate Strategy, Finance, or a related field.
  • Ability to commit to a 12-week internship in summer 2027.
  • 0 to 3 years of relevant work experience, with preference for backgrounds in Consulting, Investment Banking, M&A, or Finance.
  • High-level proficiency in Excel for modeling and analysis, and PowerPoint for presentations.
  • Strong prioritization skills and the ability to focus on high-impact activities.
  • Experience driving complex programs and presenting information to diverse audiences.
  • Exceptional problem-solving skills and a history of data-validated decision-making.
  • Strong written and oral communication skills.
  • Interest in the enterprise software or SaaS industry.

Location & details#

  • Location: Santa Clara, California.
  • Modality: On-site.
  • Term: Summer 2027.
  • Employment: Full-time internship.

About ServiceNow

ServiceNow is a software development company based in Santa Clara, California. Founded in 2003, it operates as a public company with over 10,000 employees. The firm provides a cloud-based platform designed to digitize and unify organizational workflows. Its specialties include enterprise cloud services, security operations, and IT service management.

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