About the role#
As an Outbound Product Manager Intern, you will serve as a bridge between inbound product management and marketing teams. You will focus on enabling go-to-market partners, evangelizing product innovation, and ensuring our solutions effectively reach customers. This role is designed for MBA students looking to gain experience in high-growth enterprise software.
What you'll do#
- Enable go-to-market partners with best-practice content, guidance, and in-depth competitive analysis.
- Define pricing and packaging strategies in collaboration with the pricing team.
- Drive customer usage and adoption programs, occasionally assisting with onboarding and renewals.
- Support senior program and product managers across the project lifecycle to deliver key programs.
- Collaborate with product design and development teams to build features and improve adoption.
- Research and collect product requirements from buyer audiences and end-users to identify enhancement opportunities.
- Oversee project timelines and milestones while communicating updates to stakeholders.
- Contribute to the product lifecycle by analyzing customer data, writing requirements, and delivering features to market.
- Apply a data-driven approach to understand the technical and business impacts of product decisions.
- Participate in team deliverables using the scrum process.
What you'll need#
- Current enrollment in a full-time MBA program in Engineering, Business Management, Analytics, Computer Science, Information Systems, Applied Sciences, or a related field.
- Graduation date of May 2028 or later.
- Availability for a 12-week full-time summer internship.
- 3 to 6 years of related professional experience.
- Experience using or evaluating AI to improve workflows, automation, or data-driven insights.
- Experience defining product requirements and translating them into a roadmap.
- A strategic mindset that balances customer needs, business viability, and technical feasibility.
- Strong analytical and problem-solving skills.
- Familiarity with Agile methodologies and the Software Development Lifecycle is preferred.
- Experience collaborating with developers and designers is a plus.
- Demonstrated project management experience through academic, personal, or professional projects is preferred.
Location & details#
- This internship is based in San Diego, California.
- The role is on-site and requires full-time availability for the 12-week summer 2027 term.
About ServiceNow
ServiceNow is a software development company based in Santa Clara, California. Founded in 2003, it operates as a public company with over 10,000 employees. The firm provides a cloud-based platform designed to digitize and unify organizational workflows. Its specialties include enterprise cloud services, security operations, and IT service management.
How to get in at ServiceNow
Applying early at ServiceNow provides a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials before the applicant pool grows large. This timing helps you stay visible in a competitive process. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific people managing ServiceNow hiring, allowing you to ask relevant questions about the position or request a referral. This direct approach often proves more effective than waiting for a response from a general queue.
