About the role#
As an Outbound Product Manager Intern, you will act as a bridge between inbound product teams and marketing. You will focus on enabling go-to-market teams, evangelizing product innovations, and supporting the overall business strategy. This 12-week summer program provides exposure to high-tech problem solving and enterprise software development.
What you'll do#
- Enable go-to-market partners by providing best-practice content, guidance, and competitive analysis.
- Define pricing and packaging strategies in collaboration with the pricing team.
- Drive customer usage and adoption programs, occasionally assisting with onboarding and renewals.
- Support senior product managers across the project lifecycle to deliver key initiatives.
- Collaborate with product design and development teams to build features and improve adoption.
- Research market needs and customer data to write product requirements and identify enhancement opportunities.
- Manage project timelines and milestones while communicating updates to stakeholders.
- Contribute to team deliverables using the scrum process.
- Evaluate the technical and business impacts of product decisions to inform delivery tradeoffs.
What you'll need#
- Current enrollment in an MBA program focused on Engineering, Business Management, Analytics, Computer Science, Information Systems, or Applied Sciences.
- Graduation date of May 2028 or later.
- Ability to work full-time for the 12-week summer duration.
- 3 to 6 years of related professional experience.
- Experience using or evaluating AI to improve workflows, automation, or data-driven insights.
- Experience defining product requirements and translating them into a roadmap.
- A strategic mindset that balances customer needs, business viability, and technical feasibility.
- Strong analytical and problem-solving skills with a hypothesis-led approach.
- Familiarity with Agile methodologies and the Software Development Lifecycle is preferred.
- Experience collaborating with developers and designers is preferred.
- Demonstrated project management experience through academic work or previous roles is preferred.
Location & details#
- Location: San Diego, California.
- Modality: On-site.
- Term: Summer 2028.
About ServiceNow
ServiceNow is a software development company based in Santa Clara, California. Founded in 2003, it operates as a public company with over 10,000 employees. The firm provides a cloud-based platform designed to digitize and unify organizational workflows. Its specialties include enterprise cloud services, security operations, and IT service management.
How to get in at ServiceNow
Applying early at ServiceNow provides a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials before the applicant pool grows large. This timing helps you stay visible in a competitive process. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific people managing ServiceNow hiring, allowing you to ask relevant questions about the position or request a referral. This direct approach often proves more effective than waiting for a response from a general queue.
