About the role#
As a Senior Inbound Product Manager Intern, you will join our product team to help solve complex high-tech problems. You will work on research, design, and analysis to help structure business challenges. This role focuses on planning and developing new products and future releases. You will gather feedback to identify problems, generate product roadmaps, and work across teams including release management, design, and engineering.
What you'll do#
- Set product vision and strategy.
- Define roadmaps, requirements, and success metrics.
- Develop and test innovative product ideas.
- Work with customers to understand their needs and solve problems.
- Own detailed competitive analysis for features or products.
- Support senior program managers and product managers across the project lifecycle.
- Collaborate with design and development teams to build features and improve adoption.
- Contribute to team deliverables using the scrum process.
- Understand product strategy that supports growth to $15B+ in revenue.
- Research and collect requirements from buyers and end-users to identify enhancement opportunities.
- Oversee project timelines, deadlines, and milestones while updating stakeholders.
- Contribute to the full product lifecycle, including market research, data analysis, and feature delivery.
- Evaluate technical and business impacts to inform tradeoffs between delivery and customer value.
What you'll need#
- Current full-time enrollment in an MBA program focused on Engineering, Business Management, Analytics, Computer Science, Information Systems, or Applied Sciences.
- Graduation date of May 2028 or later.
- Ability to work full-time for a 12-week summer internship.
- 3-6 years of related experience.
- Experience using or evaluating AI to improve workflows, decision-making, or data-driven insights.
- Experience defining product requirements and translating them into a roadmap.
- A strategic mindset that balances customer needs, business viability, and technical feasibility.
- Strong analytical and problem-solving skills with a data-driven approach.
- Curiosity about customer needs and a drive to build relationships.
- Familiarity with Agile methodologies and the Software Development Lifecycle is preferred.
- Experience collaborating with developers and designers is preferred.
- Project management experience through internships, academic work, or personal projects is preferred.
Location & details#
- Location: San Diego, California, United States.
- Term: Summer 2027.
- Modality: On-site.
- Employment: Full-time internship.
About ServiceNow
ServiceNow is a software development company based in Santa Clara, California. Founded in 2003, it operates as a public company with over 10,000 employees. The firm provides a cloud-based platform designed to digitize and unify organizational workflows. Its specialties include enterprise cloud services, security operations, and IT service management.
How to get in at ServiceNow
Applying early at ServiceNow provides a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials before the applicant pool grows large. This timing helps you stay visible in a competitive process. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific people managing ServiceNow hiring, allowing you to ask relevant questions about the position or request a referral. This direct approach often proves more effective than waiting for a response from a general queue.
