About the role#
As a Sr Inbound Product Manager Intern, you will join our product team to help solve complex high-tech problems. You will work on researching, analyzing, and structuring solutions while contributing to our overall business strategy. This role provides an opportunity to experience product management within a high-growth enterprise software company. You will work alongside other product managers, designers, and engineers to build and refine our products.
What you'll do#
- Set product vision and strategy while defining roadmaps, requirements, and success metrics.
- Develop and test innovative product ideas.
- Research and collect requirements from buyers and end-users to identify product enhancements.
- Own detailed competitive analysis for specific features or products.
- Oversee project timelines, deadlines, and milestones, keeping stakeholders updated throughout the development process.
- Collaborate with cross-functional teams to build features and improve existing product adoption.
- Support senior program and product managers across the project lifecycle.
- Analyze customer data and market needs to inform product decisions, balancing technical feasibility with business viability.
- Build familiarity with the scrum process and contribute to team deliverables.
What you'll need#
- Currently enrolled full-time in an MBA program focused on Engineering, Business Management, Analytics, Computer Science, Information Systems, or Applied Sciences.
- Graduation date of May 2028 or later.
- 3-6 years of related experience.
- Experience using or evaluating AI to improve workflows, decision-making, or data-driven insights.
- Experience defining product requirements and translating them into a roadmap.
- Strong analytical, prioritization, and problem-solving skills with a data-driven approach.
- A strategic mindset that balances customer needs, business goals, and technical constraints.
- Curiosity about customer needs and an interest in building high-value solutions.
- Familiarity with Agile methodologies and the Software Development Lifecycle is preferred.
- Experience collaborating with developers and designers is preferred.
- Project management experience from internships, academic work, or personal projects is preferred.
Location & details#
- Location: San Diego, California, United States.
- Term: 12-week summer internship in 2028.
- Modality: Full-time, on-site.
- This position is paid.
About ServiceNow
ServiceNow is a software development company based in Santa Clara, California. Founded in 2003, it operates as a public company with over 10,000 employees. The firm provides a cloud-based platform designed to digitize and unify organizational workflows. Its specialties include enterprise cloud services, security operations, and IT service management.
How to get in at ServiceNow
Applying early at ServiceNow provides a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials before the applicant pool grows large. This timing helps you stay visible in a competitive process. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific people managing ServiceNow hiring, allowing you to ask relevant questions about the position or request a referral. This direct approach often proves more effective than waiting for a response from a general queue.
