About the role#
As an Inbound Product Manager intern, you will help plan and develop new products and future releases. You will gather feedback to identify problems, generate product roadmaps, and work alongside release management, design, and engineering teams. This role focuses on the internal development lifecycle, ensuring our products meet both business goals and customer needs.
What you'll do#
- Set product vision and strategy while defining roadmaps, requirements, and success metrics.
- Develop and test innovative product ideas.
- Work directly with customers to understand their needs and solve specific problems.
- Conduct detailed competitive analysis for features and products.
- Support senior program and product managers across the project lifecycle.
- Collaborate with design and development teams to build new features and improve adoption.
- Contribute to team deliverables using the scrum process.
- Research and collect requirements from buyers and end-users to identify enhancement opportunities.
- Oversee project timelines and milestones, providing updates to stakeholders.
- Analyze technical and business impacts to inform tradeoffs between delivery and value.
What you'll need#
- Currently enrolled full-time in an MBA program focused on Engineering, Business Management, Analytics, Computer Science, Information Systems, or Applied Sciences.
- Graduation date of May 2028 or later.
- 3 to 6 years of related professional experience.
- Availability for a full-time, 12-week summer internship.
- Experience using or evaluating AI to improve workflows, decision-making, or data-driven insights.
- Experience defining product requirements and translating them into a roadmap.
- A strategic mindset that balances customer needs, business viability, and technical feasibility.
- Strong analytical and prioritization skills with a hypothesis-led approach.
- Familiarity with Agile methodologies and the Software Development Lifecycle (SDLC).
- Experience collaborating with developers and designers.
- Demonstrated project management experience through internships, academic work, or personal projects.
Location & details#
- Location: San Diego, California.
- Work Modality: On-site.
- Term: Summer 2027.
About ServiceNow
ServiceNow is a software development company based in Santa Clara, California. Founded in 2003, it operates as a public company with over 10,000 employees. The firm provides a cloud-based platform designed to digitize and unify organizational workflows. Its specialties include enterprise cloud services, security operations, and IT service management.
How to get in at ServiceNow
Applying early at ServiceNow provides a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials before the applicant pool grows large. This timing helps you stay visible in a competitive process. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific people managing ServiceNow hiring, allowing you to ask relevant questions about the position or request a referral. This direct approach often proves more effective than waiting for a response from a general queue.
