About the role#
This internship is a 12-week summer program for students looking to gain experience in an enterprise software environment. You will join the Experience Team, which includes designers, researchers, and writers focused on building software that improves workflows. We hire for this role across multiple locations and offer flexible work arrangements.
What you'll do#
- Collaborate with the Product and Platform design teams.
- Create new concepts, high-fidelity mockups, and prototypes.
- Write detailed documentation and assess design work.
- Craft visuals to support end-to-end storytelling.
- Learn from experts in UX, visual, and interaction design, as well as research and front-end development.
- Contribute to projects that deliver product experiences to customers.
What you'll need#
- Currently pursuing a Bachelor's degree in Design, Human-Computer Interaction, UI/UX, Graphic Design, Cognitive Science, or a related field.
- Graduation date of May 2029 or later.
- Ability to work full time for the duration of the 12-week program.
- Proficiency in Figma and AI prototyping tools.
- Knowledge of user interface design, heuristic methods, and usability evaluation.
- Understanding of perception, cognition, task analysis, and experimental design.
- Ability to explain design decisions and communicate clearly in English.
- Experience or critical thinking regarding the integration of AI into work processes and problem-solving.
- A portfolio or project showcase is required for your interview.
- Preferred: Project management experience or basic knowledge of front-end technologies like HTML, CSS, and JavaScript.
Location & details#
- Locations: San Diego, CA; Santa Clara, CA; West Palm Beach, FL.
- Modality: Remote, on-site, or hybrid options available.
- Employment: Full-time paid internship for Summer 2027.
About ServiceNow
ServiceNow is a software development company based in Santa Clara, California. Founded in 2003, it operates as a public company with over 10,000 employees. The firm provides a cloud-based platform designed to digitize and unify organizational workflows. Its specialties include enterprise cloud services, security operations, and IT service management.
How to get in at ServiceNow
Applying early at ServiceNow provides a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials before the applicant pool grows large. This timing helps you stay visible in a competitive process. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific people managing ServiceNow hiring, allowing you to ask relevant questions about the position or request a referral. This direct approach often proves more effective than waiting for a response from a general queue.
