About the role#
As a Workplace Experience Coordinator, you will join the Hospitality Services and Workplace Operations team. This role provides front-line service to employees, executives, clients, and visitors. You will support the daily functions that keep business lines running, ensuring a professional and welcoming environment.
What you'll do#
- Welcome employees, executives, clients, and visitors as the central point of contact.
- Maintain expert knowledge of workplace amenities, meeting spaces, and service offerings to assist guests.
- Review daily appointments, room bookings, and the Visitor Management System to resolve any operational deficiencies.
- Support senior leadership and operations teams with meeting and event requirements, including set-up, food service orders, and printed materials.
- Manage shared service request inboxes and provide general administrative support.
- Perform key-holder duties, support badge distribution, and complete daily opening and closing procedures.
- Act as the first point of contact for office equipment, video conferencing, and meeting-room technology.
- Coordinate with internal partners and external vendors to address maintenance and equipment needs.
- Ensure security credentials and access control requirements are followed.
What you'll need#
- Current enrollment in post-secondary education.
- Strong attitude, ownership, and opportunity mindset.
- Commitment to providing a first-class client and guest experience.
- Excellent verbal and written English communication skills.
- Ability to prioritize multiple tasks with strong organizational and time-management skills.
- Strong interpersonal skills to interact effectively with executives, vendors, and internal teams.
- Intermediate proficiency in Microsoft Word, Excel, Outlook, OneNote, and Teams.
- Ability to work with minimal supervision while collaborating in a large team.
- Reliability, punctuality, and flexibility to respond to changing business needs.
- Ability to learn visitor management, facility-management tools, and meeting technology.
Location & details#
- Location: Toronto, Ontario, Canada.
- Term: Winter 2027 (January to April).
- Modality: On-site.
- Employment type: Full-time.
- Compensation: Paid internship.
About Scotiabank
Scotiabank is a public banking institution based in Toronto, Ontario. It provides services in wealth management, investment banking, and technology to customers and communities globally. The company employs over 87,000 people across its international locations.
How to get in at Scotiabank
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