About the role#
This internship focuses on client-focused sales and problem-solving. You will assist clients with their everyday banking, credit, and investment needs while representing the bank in the branch and the community. You will help clients achieve their goals by demonstrating digital banking tools, onboarding new clients, and referring complex opportunities to specialists.
What you'll do#
- Engage with clients to uncover banking needs and identify sales or referral opportunities.
- Provide advice and help clients with a full range of financial transactions.
- Educate clients on digital banking tools to improve their experience.
- Listen to client needs and resolve banking problems.
- Build and maintain relationships with internal partners to support business goals.
What you'll need#
- Mutual Funds accreditation or a willingness to obtain it via the Investment Funds in Canada or Canadian Securities Course.
- A focus on putting clients first and experience in a target-driven sales environment.
- Strong problem-solving and interpersonal skills.
- Digital literacy across devices like smartphones, tablets, and laptops.
- Flexibility, strong personal ethics, and a desire to learn.
- Availability to work all open business hours.
- A background in building rapport within the financial or service industry is preferred.
Location & details#
- Location: North Bay, Ontario, Canada.
- Work Modality: On-site.
- Employment Type: Full time, paid internship.
- Term: Rolling.
About RBC
RBC is a global financial institution based in Toronto, Ontario. It operates as Canada's largest bank and maintains a presence in the United States and 27 other countries. The company employs over 100,000 people and serves more than 17 million clients. Its business model covers banking, investing, insurance, and capital markets.
How to get in at RBC
Securing an internship at RBC requires speed and preparation. Because the bank receives a high volume of applications, timing is critical. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which helps you avoid getting lost in the system. Beyond speed, you should focus on networking with the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach materially improves response rates compared to submitting a cold application.
