About the role#
As a Team Member at the Northeastern University cafe, you will gain hands-on experience in food and beverage production, community leadership, and hospitality. This role is designed for students who want to work with peers to help others achieve their collegiate goals while supporting the mission to make life better.
What you'll do#
- Engage with guests to build a culture of hospitality.
- Provide menu suggestions and answer guest questions.
- Manage and resolve guest recovery situations.
- Maintain cleanliness and organization throughout the cafe.
- Complete prep and operational tasks assigned by the Team Lead or Student Cafe Executive Officer.
- Demonstrate initiative, self-awareness, and open communication to improve the cafe atmosphere.
- Collaborate with a diverse team to promote company values.
What you'll need#
- Exceptional communication skills.
- Ability to learn and recall details of a complex menu.
- Previous hospitality or food and beverage experience is helpful but not required.
- Ability to stand, walk, and smile for extended periods.
- Capacity to stoop, kneel, and use ladders, stairs, or ramps.
- Ability to push, pull, lift, or carry up to 35 lbs.
Location & details#
- Location: Boston, Massachusetts.
- Work Modality: On-site.
- Employment Type: Part-time.
- Compensation: $16 per hour.
- Term: Rolling.
About Saxbys
Saxbys operates a network of cafes on college campuses across the United States. The company functions as an experiential learning platform by integrating student-led businesses into university operations. Founded in 2005 and based in Philadelphia, it employs over 600 people. These locations provide students with credit-bearing roles and financial management experience.
How to get in at Saxbys
Applying early gives you a significant advantage at Saxbys, as recruiters often review the first wave of candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, ensuring you can submit your materials among the first. This helps you stay ahead of the crowd when roles open on campus. You can also improve your response rates by reaching out to the people managing the hiring process directly. Intern Insider surfaces the recruiters behind Saxbys roles, allowing you to ask relevant questions or request a referral. Connecting with a human contact often provides more clarity than a standard application submission.
