About the role#
As a Student Cafe Operating Officer, you will manage the business fundamentals and team development of a cafe on campus. You will hold ownership of operational processes while receiving resources and support from the Saxbys headquarters team. This role operates on a rotational program, spending time on team development, community leadership, and financial management.
What you'll do#
- Build and lead a team of peers through recruiting, training, coaching, and performance management.
- Establish the cafe as a community cornerstone through hospitality, partnerships, and local initiatives.
- Manage cafe profitability by tracking sales growth, labor costs, inventory, and operational efficiency.
- Serve as the face of Saxbys on campus and communicate the company mission and Experiential Learning Platform.
- Collaborate on strategic initiatives and provide updates on cafe performance.
- Create content for social media, run local marketing initiatives, and execute promotional campaigns.
- Assist in identifying and developing talent for the cafe.
What you'll need#
- Completion of at least one year of undergraduate studies.
- Status as an undergraduate student of the partner organization in good academic standing.
- Demonstrated leadership experience in academic, professional, or volunteer settings.
- Ability to work 20 hours per week during cafe operating hours.
- Experience in customer service, hospitality, or retail is preferred.
- Ability to stand, walk, and smile for extended periods, stoop, kneel, and lift up to 35 lbs.
Location & details#
- Location: Charlottesville, Virginia.
- Term: Fall 2026.
- Work Modality: On-site.
- This is a paid, part-time position.
About Saxbys
Saxbys operates a network of cafes on college campuses across the United States. The company functions as an experiential learning platform by integrating student-led businesses into university operations. Founded in 2005 and based in Philadelphia, it employs over 600 people. These locations provide students with credit-bearing roles and financial management experience.
How to get in at Saxbys
Applying early gives you a significant advantage at Saxbys, as recruiters often review the first wave of candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, ensuring you can submit your materials among the first. This helps you stay ahead of the crowd when roles open on campus. You can also improve your response rates by reaching out to the people managing the hiring process directly. Intern Insider surfaces the recruiters behind Saxbys roles, allowing you to ask relevant questions or request a referral. Connecting with a human contact often provides more clarity than a standard application submission.
