About the role#
As a Student Cafe Operating Officer, you will manage the daily operations and business fundamentals of a campus cafe. This role provides ownership over the entrepreneurial aspects of the business while you receive support from the Saxbys headquarters team. You will work alongside another Student COO, with one person focusing on team development and scheduling, and the other focusing on inventory and financial management. This position is open to undergraduate students for the Fall 2026 semester and future terms.
What you'll do#
- Build and lead a team of peers through recruiting, training, coaching, and performance management.
- Manage cafe profitability by tracking sales growth, labor costs, and inventory.
- Maintain high standards for product quality and the guest experience.
- Serve as the face of Saxbys on campus and represent the company mission.
- Collaborate on strategic initiatives and provide regular updates on cafe performance.
- Create content for social media and run local marketing campaigns.
- Assist in identifying and developing talent for the cafe.
- Establish the cafe as a community cornerstone through hospitality and partnerships.
What you'll need#
- Completion of at least one year of undergraduate studies.
- Current enrollment at the partner organization in good academic standing.
- Demonstrated leadership experience in academic, professional, or volunteer settings.
- Ability to work 20 hours per week.
- Commitment to supporting and promoting Saxbys Mission and Core Values.
- Previous experience in customer service, hospitality, or retail is preferred.
- Physical ability to stand, walk, and smile for extended periods.
- Physical ability to stoop, kneel, and ascend or descend ladders, stairs, or ramps.
- Ability to push, pull, lift, or carry up to 35 lbs.
- Majors in Business Administration or Operations Management are relevant to this role.
Location & details#
- Location: Boston, Massachusetts.
- Work Modality: On-site.
- Term: Fall 2026, with rolling applications.
- Compensation: Paid position at $20/hr.
- Employment Status: Part-time.
About Saxbys
Saxbys operates a network of cafes on college campuses across the United States. The company functions as an experiential learning platform by integrating student-led businesses into university operations. Founded in 2005 and based in Philadelphia, it employs over 600 people. These locations provide students with credit-bearing roles and financial management experience.
How to get in at Saxbys
Applying early gives you a significant advantage at Saxbys, as recruiters often review the first wave of candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, ensuring you can submit your materials among the first. This helps you stay ahead of the crowd when roles open on campus. You can also improve your response rates by reaching out to the people managing the hiring process directly. Intern Insider surfaces the recruiters behind Saxbys roles, allowing you to ask relevant questions or request a referral. Connecting with a human contact often provides more clarity than a standard application submission.
